Building better
systems.

(and occasionally breaking them)

Hello! My name is Nick Pidgeon. I'm a Salesforce administrator and data operations professional based in the Tampa area, with 3+ years of full platform ownership. I specialize in complex automation, enterprise-scale data migrations, and cross-platform integrations: from custom object schema design and Flow automation to external API integrations. I recently completed USF's Pathway to Computing graduate certificate and am currently pursuing Salesforce's Platform Developer I.

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01. Experience

  • Director of Enterprise Technology

    Delta Tau Delta Central Office
    • Delivered enterprise-grade Salesforce solutions as sole platform owner at a 35-person nonprofit, managing the full lifecycle from architecture and development to user enablement and data governance.
    • Led the successful migration of 600,000+ constituent and donation records from two legacy CRMs to Salesforce NPSP, ensuring data integrity and system reliability.
    • Managed all technical aspects of Account Engagement (Pardot) platform, optimizing list email segmentation, automation, deliverability and seamless syncing with Salesforce to empower fundraising efforts.
    • Developed and implemented an internal lead scoring engine using Declarative Lookup Rollup Summaries (DLRS) and record-triggered flows to identify high-value fundraising targets based on custom and standard fields.
    • Built and maintained custom objects, flows, reports and dashboards to fully leverage Salesforce data and seamlessly integrate with external systems, including GoFundMe Pro donation platform.
    • Drove user enablement by training staff on Salesforce best practices, creating comprehensive documentation, and establishing standard operating procedures.
    • Upheld rigorous data hygiene standards by implementing duplicate management rules and leveraging third-party enrichment tools.
    • Developed an automated Python script to apply random offset (jitter) to Salesforce Maps data and generate embeddable heatmaps, ensuring data privacy compliance while enabling geographic analysis of constituent records.
    • Managed platform environments utilizing Partial Copy sandboxes for configuration testing, and executed deployment to production using Change Sets.
    Salesforce Administration Data Management Workflow Automation IT Strategy

  • Volunteer Recruitment Coordinator

    Delta Tau Delta Central Office
    • Utilized internal CRM, LinkedIn Sales Navigator and Asana to efficiently manage recruitment pipelines and track strong leads.
    • Qualified, recruited and trained 50+ high-impact volunteers over 24 months, overseeing all stages of the onboarding process.
    Targeted Recruiting Sales Project Management Training & Onboarding

  • Leadership Consultant

    Delta Tau Delta Central Office
    • Provided in-person consulting to 17 university branches across 7 states, representing over $2.7M in budgeted revenue.
    • Identified operational gaps and collaborated with branch officers to design and implement actionable improvement plans.
    Process Improvement Consulting Stakeholder Engagement Revenue Management

02. Projects

Anonymized Heatmap Tool

Simple Anonymized Heatmap

A privacy-focused Python web application that dynamically jitters coordinate datasets to protect user anonymity while retaining geographic density patterns. Supports interactive modification and data fetching from AWS S3 buckets.

Python Streamlit Pandas Geopandas
Developer Portfolio Website

Portfolio/Resume Website

A lightning-fast personal website constructed with Astro (you're on it!). Features a custom interactive terminal widget using pure vanilla Javascript to emulate bash commands, paired with elegant and responsive styling via Tailwind.

Astro Tailwind CSS Vanilla JS

03. Education & Certifications

  • Salesforce Certified Advanced Administrator

    In Progress

  • Salesforce Certified Platform App Builder

    Credential ID: 7879651

  • Salesforce Certified Administrator

    Credential ID: 77987255

  • Pathway to Computing Graduate Certificate

    University of South Florida
    • Pathway to Computing is USF's intensive 8-course bridge program, designed to cover all fundamental topics of computer science and prepare students for graduate studies or a career shift.
    • Courses are a mix of theory and practical application, with a strong emphasis on hands-on projects and assignments.
    • After graduating, students receive priority admission to USF's Master of Science in Computer Science, Cybersecurity, Computer Engineering, or Artificial Intelligence programs.
    C Programming Data Structures Algorithms Object-Oriented Programming Python Computer Networks Computer Systems

  • B.S. in Integrative Animal Biology

    University of South Florida
    Organic Chemistry I & II Calculus Statistics Principles of Immunology Human Anatomy and Physiology I & II General Genetics Medical and Applied Entomology General Microbiology Physics I & II Principles of Ecology Parasitology

04. Skills

Machine Languages

Python C Java JavaScript HTML / CSS SQL Bash PowerShell

Salesforce

Custom Objects Schema Design Flows & Automations Reports & Dashboards Data Loader Account Engagement (Pardot) DLRS Salesforce APIs Apex SOQL NPSP CRM Management

Infrastructure

Linux (Ubuntu) Docker Git GitHub Server Administration AWS S3 Microsoft 365

Web & Software

Astro React Node.js REST APIs Tailwind CSS AWS Cloudflare

Leadership & Comms

Stakeholder Management Technical Writing Training & Onboarding Project Management Budget Development

Human Languages

English Native Spanish Fluent, C1

Let's build something together.

nick@pidgeon.dev

© 2026 Nick / pidgeon.dev. All rights reserved.